Privacy Policy

1. Introduction

Hovvlife Inc values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website hovvlife.shop or make a purchase from us.

2. Information We Collect

We may collect the following types of personal information:

Category	Examples
Information You Provide	Name, email address, phone number, shipping/billing address, payment details
Automatically Collected Information	IP address, browser type, device information, pages visited, referring URLs
Cookies & Tracking Technologies	We use cookies to enhance site functionality and analyze traffic (see our Cookie Policy for details)
Information from Third Parties	Payment processors, shipping carriers, and analytics providers

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about orders, products, and promotions
Improve our website, products, and customer service
Detect and prevent fraud
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it only in these limited circumstances:

With service providers who help us operate our business (e.g., payment processors, shipping carriers, email platforms)
For legal reasons if required by law or to protect our rights
In connection with a business transfer (e.g., merger or sale of assets)

5. Your Rights (CCPA Compliance)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and share
Request deletion of your personal information
Opt-out of the sale of your personal information (we do not sell data)
Non-discrimination for exercising your rights

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised effective date.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.